Products

The Emerald heat pump & air conditioning range for Melbourne.

Premium Emerald All-in-One Heat Pumps and reverse-cycle air conditioning, engineered for Australian conditions and structured to maximise every available rebate.

Common questions

Frequently asked.

Everything you wanted to know, in one place. Switch between heat pumps and air conditioning.

What is an Emerald All-in-One Heat Pump and how does it work?

An Emerald All-in-One Heat Pump uses ambient air to heat water efficiently, using significantly less electricity than traditional electric storage or gas hot water systems. The heat is extracted from the air and transferred to the water tank, which is why heat pumps can deliver up to four times more heat energy per unit of electricity than a standard electric water heater.

How much can an Emerald All-in-One Heat Pump reduce energy bills?

Most households can reduce hot water energy costs by up to 80% with an Emerald All-in-One Heat Pump, depending on usage and existing system. The savings come from the heat pump's superior coefficient of performance (COP) — Emerald systems can hit a COP of up to 4.41.

Is the Emerald All-in-One Heat Pump suitable for Australian climates?

Yes. Emerald All-in-One Heat Pumps are designed to perform efficiently in Australian conditions, including cooler mornings and winter temperatures. Select models operate from as low as –7 °C (and –15 °C in some configurations) up to +46 °C ambient.

Are rebates available for Emerald All-in-One Heat Pumps?

Yes. Eligible households may qualify for multiple rebates: the Solar Victoria Hot Water Rebate (up to $1,000), the Victorian Energy Upgrades (VEU) program, Federal STCs, and Victorian Energy Efficiency Certificates (VEECs). We handle eligibility checks and applications.

Is the Emerald All-in-One Heat Pump noisy?

No. Pro models (220 Pro, 270 Pro, 320 Pro) run at 39 dB — comparable to light rain. Select models (270 Select, 320 Select) operate at 41 dB.

How long does Emerald All-in-One Heat Pump installation take?

Most installations are completed within a couple of hours* by our licensed plumbers and electricians. We handle removal of the old system and certification. (*Typical install time. Actual time varies by site conditions.)

What's the warranty on the Emerald All-in-One Heat Pump?

Every Emerald All-in-One Heat Pump comes with up to a 7-year warranty on the system (tank and refrigeration components) and a 2-year labour warranty.

Can I monitor my Emerald All-in-One Heat Pump remotely?

Yes. Every Emerald All-in-One Heat Pump includes built-in Wi-Fi and the Emerald App. You get usage tracking, scheduling, and remote control over heating modes from your phone.

Who installs Emerald heat pumps in Melbourne?

Renviro Power is a Melbourne-based authorised installer of the full Emerald All-in-One Heat Pump range. Our licensed plumbers and electricians install across metropolitan Melbourne and greater Victoria, with 5-star Google reviews from 187+ homeowners.

How much does a heat pump cost in Melbourne after rebates?

After VEU, Solar Victoria and STC rebates, most Emerald heat pump installations in Melbourne land between $1,500 and $3,000 fully installed. Exact pricing depends on your existing system, plumbing configuration, and rebate eligibility. Renviro Power provides fixed-price quotes with rebates already applied.

What's the best heat pump brand for Melbourne homes?

Emerald is engineered specifically for Australian conditions — a wide operating temperature range (–7 °C to +46 °C on Select models), R290 natural refrigerant with low global warming impact, and up to a 7-year warranty. It's eligible for the full Victorian rebate stack, making it one of the most cost-effective choices for Melbourne homeowners.

Should I choose a heat pump or gas hot water for my Melbourne home?

For most Melbourne homes, an electric heat pump beats gas on running costs, rebate value, and long-term savings. Heat pumps qualify for VEU, Solar Vic, and STC rebates — gas systems don't. And with electricity prices trending down and gas prices rising, the switch is increasingly one-way.

Which Melbourne suburbs does Renviro Power service?

Renviro Power installs Emerald heat pumps and air conditioning across metropolitan Melbourne — including Tullamarine, Broadmeadows, Greenvale, Craigieburn, Essendon, Sunshine, Footscray, Werribee, Tarneit, and surrounds. If you're within 90 minutes of our Tullamarine base, we service you.

What size heat pump do I need for my household?

As a general guide: 220L Pro suits 3–4 people, 270L Pro/Select suits 4–6 people, and 320L Pro/Select suits 5+ people. Actual sizing also depends on shower habits, appliance load, and peak usage times. Renviro Power sizes every system on-site — undersized heat pumps run out of hot water, oversized ones waste money.

How long do Emerald heat pumps last?

Emerald All-in-One Heat Pumps are engineered for a 15+ year service life with proper installation and annual servicing. The system carries up to a 7-year warranty on the tank and refrigeration components, with a 2-year labour warranty from Renviro Power.

Can heat pumps work with solar panels?

Yes — heat pumps pair exceptionally well with solar. Select-tier Emerald models include Solar Soaker mode, which schedules heating for peak solar hours so you're heating water with free solar power instead of grid electricity. Combined with solar, your hot water can effectively run for free.

Are heat pumps worth it in Melbourne in 2026?

For most Melbourne homes, yes. With the full VEU, Solar Victoria and STC rebate stack, an Emerald heat pump can be installed from $1,500. Running costs are typically 60–80% lower than gas or electric storage, meaning the switch usually pays for itself within 3–5 years — sometimes faster with solar.

Do I need council approval to install a heat pump in Melbourne?

For a straight replacement of an existing hot water system, no council approval is typically required. Some heritage-overlay properties or units with strict body corporate rules may require additional approval. Renviro Power flags anything unusual during the on-site quote so there are no install-day surprises.

Are Emerald air conditioners reverse cycle?

Yes. Every Emerald air conditioner — Ducted Ultra, Ducted Pro, and Multi-Head models — is reverse cycle. That means heating in winter and cooling in summer, all from one system.

What's the difference between Ducted and Multi-Head systems?

Ducted systems push conditioned air through ductwork in your ceiling to cover the whole home or zoned areas. Multi-Head systems use one outdoor unit connected to multiple wall-mounted indoor units (one per room) — letting you heat or cool only the rooms you're using.

Are rebates available when replacing gas heating with reverse cycle?

Yes. Switching from a gas ducted system to electric reverse cycle is one of the most rewarding rebate scenarios. VEU rebates can range from $2,450 to $5,180 depending on system size and your current setup. We handle eligibility and applications.

What's VRF technology?

Variable Refrigerant Flow. The system optimises refrigerant delivery to indoor units based on real-time demand, which means more efficient operation and tighter temperature control across multiple zones.

Will an Emerald aircon handle Melbourne summers and winters?

Yes. Emerald systems are engineered for Australia's climate extremes — heat waves and cold mornings. They use a wide operating temperature range and DC dual-rotor compressors for stable performance across voltage fluctuations.

How does Eco Mode work?

Eco Mode reduces power consumption by up to 30% without compromising comfort. It moderates compressor cycling for steady, efficient operation.

Can I control my Emerald aircon from my phone?

Yes. Every Emerald aircon system supports the Emerald App via AC Link — for scheduling, temperature automation, and remote control.

How much does ducted air conditioning cost in Melbourne?

Ducted reverse-cycle installations in Melbourne typically range from $8,000 to $15,000 fully installed, depending on system size, home layout, and ductwork complexity. Multi-head split systems are usually more affordable, starting around $4,500 for a 3-room setup. VEU rebates can reduce costs significantly when replacing gas heating.

What size ducted air conditioning do I need for my home?

As a rough guide: 12–14kW for a smaller 3-bedroom home, 16kW for a standard 4-bedroom family home, and 20kW for larger or open-plan homes. Actual sizing depends on ceiling height, insulation, window orientation, and zoning. Renviro Power provides free on-site sizing consultations across Melbourne.

Can I run ducted air conditioning on solar power?

Yes. Emerald reverse-cycle systems are highly efficient, and running them during solar production hours (typically 9am–4pm) means you can cool your home almost entirely on free solar power. AC Link app scheduling makes this easy to automate around your solar output.

Not sure which system?

Tell us about your home and we'll size the right Emerald system for you. Free consultation, fixed price.